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Your AXR Helmet Warranty covers internal paddings/liners from manufacturing defects for a period of one year from the date of purchase. This warranty is subject to the following conditions:

  1. The warranty applies only to defects arising from normal use and does not cover damage caused by misuse, neglect, accident, modification, or improper storage.

  2. The warranty applies only to the original purchaser and is not transferable.

  3. The manufacturer will, at their discretion, either repair or replace the defective paddings if the product is found to be defective.

  4. This warranty is limited to the cost of repairing or replacing the defective padding/liners and does not cover any other costs, including, but not limited to shipping, or incidental or consequential damages.

  5. This warranty does not cover damage caused by normal wear and tear, user negligence, or improper maintenance.

  6. All external components including but not limited to visors, vents, mechanisms, and shells are designed to break on impact to protect the rider and hence are not included under any form of warranty.

warranty

returns

  1. Only helmets purchased directly from us through WhatsApp or Instagram are eligible for a one-time size exchange.

  2. The size exchange is only applicable to the internal padding of the helmet, circumspect to the availability of padding. The Center Headband and Left and Right Cheek Pads must be safely returned to us without any damage or creases.

  3. The Buyer must notify us within 14 days of receipt of the helmet of the request for a size exchange.

  4. After inspection for damages, if none are present, we shall courier a padding set of the Buyer's choice back to them.

  5. The buyer bears the cost of transport for the return of the paddings.

  6. We reserve the right to refuse any size exchange request if the internal padding is damaged or not in a resalable condition.

  7. The exchanged padding set will be sent back to the Buyer within 14 working days of receiving the returned internal padding.

  8. This return policy only applies to size exchanges and does not cover any refunds or returns for any other reason.

  9. The exchanged padding set is non-returnable and non-refundable.

  10. We reserve the right to modify or terminate this return policy at any time without notice.

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